Goods are delivered from door to door within 24 hours during week......................................... Türkçe - English - Româneste

QUALITY POLICY

In order to offer high quality, trustworthy services to our clients at competitive costs and to become the leader in the logistics sector in Romania-Turkey and Romania-Europe routes and to become the preferred logistics company of Turkey-European route.

Our intention is to create our customer oriented processes, to improve constantly, never allow poor quality services and to continue an ethical and environmentally caring relationship with our clients and staff by being;

• Customer oriented,
• Deciding and applying quickly,
• Believing in team play,
• Setting and providing necessary resources for customer satisfaction,
• Investing on education and technological infrastructure,
• Emphasizing internal and external communication

 

COSTUMER SATISFACTION

As Kocataş & Romtaş we aim to offer our clients quantitative and cost reducing advantages with our own 120 piece vehicle park, a total of 32.000 m² indoor and outdoor storage and facility area and 150.000 tons / year transportation capacity.

We aim to increase our service quality and keep the customer satisfaction at the top level, with our honest, transparent services and solution based, customer oriented approach.

We are proud of our services preferred, admired and found of higher quality by our clients

In the competitive world of permanent innovations, we would like to increase the quality level of our services and enjoy this progress

 

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CONTINOUS PROGRESS

Our young, dynamic, innovative management staff aware of the NEW ECONOMY, beyond general approach; believes and invests in the technological advances, which confirms our difference in the service sector. We are aware that our most precious capital is our educated staff. We define the strategic individual requirements on our path to success and we work to gain and improve them to achieve our goals.

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